Connecting Stripe Error - "Email address must match current user"

If you are having trouble connecting your Stripe account, and you get the error message "Email address must match current user" - like the screenshot below - the fix is very simple.

This error has most likely happened because you have previously been logged into a different Stripe account in another browser window. 

This error is usually experienced by agencies and freelancers – anyone that frequently logging in and out of multiple Stripe accounts.

The fix is simple:

  • Go to your Stripe dashboard, you should already be logged in. https://dashboard.stripe.com/
  • Logout of your Stripe account
  • Now you should be able to connect your Stripe account in Spiffy 

Got a question? Send us an email over at support@spiffy.co 

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