How to Delete A Customer Credit Card

Has your customer asked for you to delete all of their information? Due to anti-money laundering (AML) and know your customer (KYC) regulations, we do not allow the deletion of customers. The "Right to be forgotten" and AML/KYC laws are often in conflict with one another, and currently we are on the side of having historical records for your business and abiding by AML/KYC laws.

However, you do have the ability to remove a customer's credit card information from your system.

Spiffy does not store credit card information. All credit card information is stored securely in Stripe. To delete a credit card on file, simply login to your Stripe account, and delete the card on file for that customer in Stripe. Once the card is deleted in Stripe, it will no longer show up in your Spiffy account either.

Let us know if you have any other questions. Email us at support@spiffy.co.

Always here to help!