Resuming a Cancelled Payment Plan
If you need to resume a payment plan that was cancelled by you, or due to failed payments, you can quickly do this using the 'Resume Payment Plan' feature.
You can easily access a customer's Payment Plan record from within their Customer Record.
From within a Payment Plan Record that is in a cancelled status, just click the 'Resume Payment Plan' option.
Next, just select an option for resuming.
Charge Immediately: Will resume the payment plan, collect the next payment, and queue up subsequent payments based off of the original billing frequency
Schedule Next Payment: Lets you resume the plan, set a date to charge the first resumed payment. Any subsequent payments will be based off of the new bill date and the original billing frequency
Questions? Let us know at Support@Spiffy.co