Resuming a Cancelled Payment Plan

If you need to resume a payment plan that was cancelled by you, or due to failed payments, you can quickly do this using the 'Resume Payment Plan' feature.

You can easily access a customer's Payment Plan record from within their Customer Record.

From within a Payment Plan Record that is in a cancelled status, just click the 'Resume Payment Plan' option.

Next, just select an option for resuming.

Charge Immediately: Will resume the payment plan, collect the next payment, and queue up subsequent payments based off of the original billing frequency

Schedule Next Payment: Lets you resume the plan, set a date to charge the first resumed payment. Any subsequent payments will be based off of the new bill date and the original billing frequency

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